Solution
To perform the following steps, you must enable viewing of hidden files.
view hidden folders
Here's how to view hidden folders:
- Open the My Computer
- In the menu click on Tools, then click Folder Options ..
- Click the View tab.
- In the Advanced settings list, click Show hidden files and hidden folders and then check show hidden files and folders (sub folder).
- Uncheck Hide extensions for files whose type is known.
- Click OK to close the Folder Options window.
Clearing the cache of your browser
- Open Internet Explorer.
- Enter the following command in the address bar:%userprofile%contacts
- Remove all
Clear the cache of the Messenger
- In the same Internet Explorer window
- Enter the following command in the address bar of Internet Explorer:%localappdata%Temp
- Remove the Messenger Cache folder
Clear the mail cache
- In the same window of Internet Explorer
- Enter the following command in the address bar of Internet Explorer: %localappdata%MicrosoftWindows Live Contacts
- Remove all
Delete temporary files of Internet Explorer
- From the Internet Explorer window, press the "Alt" key on the keyboard
- Click Tools, then Internet Options
- In the "Browsing History" click Delete.
- In the window that opened, click Delete all, a confirmation window will appear, click yes
- Once you have deleted all files, click OK.
Restart yoursystem
Then try to log onto Windows Live Messenger
Alternative Solution
Start/Control Panel/Add-Remove Programs/click on Windows Live Messenger/Repair
Then follow the instructions given.

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