Win 32 Netsky virus

Issue

I have received a virus, I think through an email. I think it’s the Netsky virus, no programs will work on my pc, windows media player, divx etc, I can't even load up AVG to be able to perform a scan to get rid of it
I keep getting pop-ups from a "antivirus live" program asking me to purchase it to remove the virus, but I didn't even download the program.
I am also getting pop-ups saying windows security alert every time i try to click on something, saying application cannot be executed.
The only way I can use the internet in through Mozilla.
I managed to use AVG to do a scan while in safe mode but it didn't pick the virus up
has anyone got any suggestions of what to do?
It would be much appreciated......thanks

Solution

Uninstalling Worm.Win32.Netsky Program

• Click on Start
• Settings
• Control Panel
• Open Add/Remove Programs.
• Search for and uninstall Worm.Win32.Netsky if found.

To stop Worm.Win32.Netsky processes

• Go to Start
• Run
• type taskmgr.
• Then click the Processes tab and you’ll see a list of running processes.
• Search and stop these Worm.Win32.Netsky processes:

There are no processes.

• For each unwanted process, right-click on it and then select “End task”.

To Unregister Worm.Win32.Netsky DLLs (view DLL removal steps)
Search and unregister these Worm.Win32.Netsky DLLs:
There are no dll's.

To locate the Worm.Win32.Netsky DLL path:

• Go to Start
• Search
• All Files or Folders.
• Type Worm.Win32.Netsky and in the Look in: select either My Computer or Local Hard Drives.
• Click the Search button.

Once you have the Worm.Win32.Netsky DLL path:

• Go to Start
• Click on Run.
• In the Run command box, type cmd,
• Then click on OK.

To locate the exact DLL path, type cd in order to change the current directory. To display the contents of the directory, use the dir command. To remove the DLL file type regsvr32 /u FILENAME.dll (FILENAME is the name of the file that you want to unregister).

To unregister Worm.Win32.Netsky registry keys (view registry keys removal steps):

• Go to Start
• Run
• type regedit
• press OK.
• Edit the value (on the right pane) by right-clicking on it and selecting the Modify option.
• Select the Delete option.

Search and delete these Worm.Win32.Netsky registry keys:
There are no registry keys.

If your homepage has been changed:

• Go to Start
• Control Panel
• Internet Options
• Click on the General
• Click Use Default under Home Page.
• Add the your desired default homepage
• then click Apply
• Click OK. Open a new web browser to check that you have your desired default homepage.

Remove Worm.Win32.Netsky Directories.
To find Worm.Win32.Netsky directories,

• Go to Start
• My Computer
• Local Disk (C:)
• Program Files
• Show the contents of this folder.

Search and delete the following Worm.Win32.Netsky directories:
There are no directories.

• Right-click on the Worm.Win32.Netsky folder and select Delete.
• A message will appear saying ‘Are you sure you want to remove the folder Worm.Win32.Netsky and move all its contents to the Recycle Bin?’,
• Click Yes.

Another message will appear saying ‘Renaming, moving or deleting Worm.Win32.Netsky could make some programs not work. Are you sure you want to do this?’, click Yes.

To remove Worm.Win32.Netsky icons on your Desktop, drag and drop them to the Recycle Bin.